Services

Extended Warranty
All our products come with a standard 2 year manufacturer warranty. With our “ExtendeddWarranty” service you can extend this manufaturer warranty with additional 3 years. The fee for the “ExtendeddWarranty” service depends on the MSRP price of the desired product:

MSRP < 700,00 EUR (excl. tax) 69,00 EUR
MSRP < 1.200,00 EUR (excl. tax) 119,00 EUR
MSRP < 1.200,00 EUR (excl. tax) 159,00 EUR

Simply select the appropriate option when ordering your product.

Express Exchange Service
All beroNet products will be shipped with the so called “BringInService”. In case of a failure in the warranty time, the customer have to send the device back to beroNet for validation. To avoid unwanted delays we offer the Exchange Express Service, which offers customers the opportunity to get replaced devices in advance.

For more information regarding the Express Exchange Service please contact sales@beroNet.com

Money Back Guarantee
We give our customers the chance to test our products before they make their final decision.
The ‘Try and Buy’ program covers a testing period of 30 days. During these 30 days you will receive full support and installation assistance from our support team.

If you send your products back to us at the end of the 30 day testing period, we will refund your deposit excluding delivery costs plus a handling-fee.

The handling-fee is depending on the MSRP of the tested products:

MSRP < 700,00 EUR (excl. tax) 39,00 EUR
MSRP < 1.200,00 EUR (excl. tax) 59,00 EUR
MSRP < 1.200,00 EUR (excl. tax) 79,00 EUR

In case you want to buy your tested products simply do not return the product.
We won’t charge you any handling-fees in that case

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