{"id":53028,"date":"2018-11-07T10:38:21","date_gmt":"2018-11-07T10:38:21","guid":{"rendered":"http:\/\/alpha.beronet.com\/returns-and-rma\/"},"modified":"2020-05-26T15:52:15","modified_gmt":"2020-05-26T15:52:15","slug":"returns-and-rma","status":"publish","type":"page","link":"https:\/\/www.beronet.com\/de\/support\/returns-and-rma\/","title":{"rendered":"beroNet Retouren und RMA"},"content":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1541588544326{margin-top: -70px !important;padding-top: 35px !important;padding-bottom: 50px !important;background-color: #f8f8f8 !important;}”][vc_column][vc_column_text]<\/p>\n

RMA-F\u00e4lle werden vom Distributor durchgef\u00fchrt. Bitte beachten Sie die nachfolgenden Schritte:<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1543148586411{margin-right: 15px !important;margin-left: 15px !important;padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column]

\n
\n\t<\/i>\n<\/div><\/div><\/div><\/div>

Problemfindung:<\/h4><\/div>
1. F\u00fchren Sie einen Hardware Factory Reset<\/a> durch
\n2. Tauschen Sie das Netzteil aus (Gateway)
\n3. Verwenden Sie einen anderen Server (PCI\/e Karte)
\n4. \u00c4ndern Sie alle Kabel
\n5. F\u00fchren Sie ein Update zur letzten stabilen Firmware durch<\/div> <\/div> <\/div>
\n
\n\t<\/i>\n<\/div><\/div><\/div><\/div>

Informieren Sie Ihren Distributor<\/h4><\/div>
Die meisten unserer Distributoren bieten First Level Support Services an. Bitte kontaktieren Sie Ihren Distributor um sich zu vergewissern, dass das Ger\u00e4t richtig konfiguriert wurde. Wenn Ihr Distributor keinen Support anbietet, wenden Sie sich bitte an unser Support Team \u00fcber unser support portal<\/a>.<\/p>\n

Achtung: Wir k\u00f6nnen Ihnen nicht telefonisch mit Support oder RMA-F\u00e4llen helfen. Sobald Ihr Ticket erstellt ist, wird sich ein beroNet Support Mitarbeiter mit Ihnen in Verbindung setzen.
\n<\/em><\/strong><\/div> <\/div> <\/div>

\n
\n\t<\/i>\n<\/div><\/div><\/div><\/div>

Senden Sie Ihr Ger\u00e4t an Ihren H\u00e4ndler zur\u00fcck.<\/h4><\/div>
Wenn Sie von uns eine RMA-Nummer erhalten haben, senden Sie Ihr Ger\u00e4t zu Ihrem Distributor Dieser bearbeitet Ihr RMA.<\/p>\n

Achtung: beroNet bietet keinen direkten Austausch von Ersatzger\u00e4ten in RMA F\u00e4llen an.<\/em><\/strong><\/div> <\/div> <\/div> [\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1554885320255{margin-bottom: -70px !important;padding-top: 80px !important;padding-right: 25px !important;padding-bottom: 80px !important;padding-left: 25px !important;background-image: url(https:\/\/www.beronet.com\/wp-content\/uploads\/2018\/10\/Visit-our-Blog.jpg?id=53631) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_column_text]<\/p>\n

M\u00f6chten Sie mehr dar\u00fcber erfahren?<\/h2>\n

Besuchen Sie unseren Blog! Sie erhalten Nachrichten, Einblicke, kostenlose Whitepaper, hilfreiche Tutorials, die Ihnen helfen, technische Updates und Sonderangebote.<\/h4>\n

[\/vc_column_text][vc_column_text]<\/p>\n

BESUCHEN SIE UNSEREN BLOG<\/a><\/strong><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row” css=”.vc_custom_1541588544326{margin-top: -70px !important;padding-top: 35px !important;padding-bottom: 50px !important;background-color: #f8f8f8 !important;}”][vc_column][vc_column_text] RMA-F\u00e4lle werden vom Distributor durchgef\u00fchrt. Bitte beachten Sie die nachfolgenden Schritte: [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1543148586411{margin-right: 15px !important;margin-left: 15px !important;padding-top: 50px !important;padding-bottom: 50px !important;}”][vc_column][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1554885320255{margin-bottom: -70px !important;padding-top: 80px !important;padding-right: 25px !important;padding-bottom: 80px !important;padding-left: 25px !important;background-image: url(https:\/\/www.beronet.com\/wp-content\/uploads\/2018\/10\/Visit-our-Blog.jpg?id=53631) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_column_text] M\u00f6chten Sie…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":53049,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":""},"tags":[],"class_list":["post-53028","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\nberoNet Retouren und RMA - beroNet<\/title>\n<meta name=\"description\" content=\"RMA-F\u00e4lle werden vom Distributor durchgef\u00fchrt. 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