Request beroNet Support

Support questions will not be answered per telephone.
Please submit all support queries to: support.beronet.com
If you need immediate support, please review our on-demand support.

Basic Support

Support via the beroNet Support Desk
Free
  • Basic assistance for your beroNet VoIP Hardware
  • Response within 48 hours on business days

On-site Support

Full-day on-site support
DE: 1200 € EU: 1400 €

Full-day onsite support, including Travel in DE and EU countries:

Full day dedicated on-site support

Help with 3rd party technology and applications

Written report on what our support team did

Two weeks of advance notice required

Written report on what our support team did